How can I access Support and provide Feedback?

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The "Support" pop-up window is reachable by clicking on the support button located in the top right corner of the PCB website.

In the support window you can:

	Find existing articles or solutions to problems by clicking on "Search on Articles" and entering a string of keywords relevant to your issues to retrieve Articles, you can specify OID, Catalog Name and type of content to search on specific content issue.
	Submit a new ticket, by selecting:
	A problem with the application (if you see a technical problem with the application) Depending on the urgency you can setup the priority of the issue as: High, Medium or Low.
	A problem with with the content (if you see a problem with the content/information displayed in the application) Here you will need to provide:
→ The PCB URL you are in (just copy and paste the browser URL you are in)
→ The OID (Unique Object Identifier)
→ The Catalog (from a list)
→ Content Type (Product information)
→ Pre-Release Information (if this is related to pre-release information)
	Sign In Request (Pre-Release access) Here you will need to provide your:
→ First name
→ Last name
→ HP Sponsor, Contact or Manager*     *only for HP employees
→ The reason for why you should have special access